Privacy Policy

Introduction

New Earswick Mobility is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website or use our products and services. By using our services, you consent to the data practices described in this policy.

1. Information We Collect

1.1 Personal Information

We may collect personal information from you when you:

1. Create an account
2. Place an order
3. Contact customer service
4. Subscribe to our newsletter

The types of personal information we may collect include:

• Name
• Email address
• Phone number
• Billing and shipping address
• Payment information (credit card details, etc.)
• Any other information you provide to us

1.2 Non-Personal Information

We may also collect non-personal information automatically when you visit our website, including:

• IP address
• Browser type and version
• Operating system
• Pages visited on our site
• Time and date of visit
• Referring website

2. How We Use Your Information

New Earswick Mobility uses your personal information for the following purposes:

• To process and fulfil your orders
• To communicate with you regarding your orders and inquiries
• To manage your account
• To send you promotional materials and newsletters (if you opt in)
• To improve our website, products, and services
• To comply with legal obligations and protect our rights

3. Legal Basis for Processing Personal Data

We will process your personal data based on the following legal grounds:

Consent: When you provide us with explicit consent to process your information for specific purposes (e.g., marketing).

Contractual Necessity: To fulfill our contractual obligations to you (e.g., processing orders).

Legal Obligation: To comply with applicable laws and regulations.

Legitimate Interests: To improve our services and ensure the security of our website.

4. Disclosure of Your Information

We may share your personal information with:

Service Providers: Third-party vendors who assist us in operating our website, processing payments, delivering products, or conducting marketing activities.

**Legal Authorities: **When required by law or to protect our rights, privacy, safety, or property, or that of others.

Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our business.

5. Data Security

We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, loss, destruction, or alteration. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

6. Your Rights

You have certain rights regarding your personal information, including:

Access: The right to request copies of your personal data.

Rectification: The right to request corrections to inaccurate or incomplete data.

Erasure: The right to request the deletion of your personal data under certain circumstances.

Restriction: The right to request the restriction of processing your personal data.

Data Portability: The right to request that we transfer your data to another organization, or to you, under certain circumstances.

Objection: The right to object to processing based on legitimate interests or for direct marketing purposes.

To exercise these rights, please contact us using the information provided below.

7. Cookies and Tracking Technologies

7.1 Cookies

Our website uses cookies to enhance user experience and analyze site traffic. Cookies are small text files stored on your device that help us remember your preferences and improve our services. You can manage cookie preferences through your browser settings.

7.2 Tracking Technologies

We may use tracking technologies such as web beacons and analytics tools to monitor user activity on our site. This helps us improve our website and deliver a more personalized experience.

8. Third-Party Links

Our website may contain links to third-party websites. This Privacy Policy does not apply to those sites. We encourage you to review the privacy policies of any third-party sites you visit. We are not responsible for the content or privacy practices of such websites.

9. Children’s Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to delete that information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on our website. Your continued use of our services after any changes constitutes your acceptance of the updated policy.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

New Earswick Mobility Contact Address 17-19 Chestnut Groove, New Earswick, York, YO32 4BU

Email Address darran@newearswickmobilty.co.uk info@newearswickmobility.co.uk

Phone Number 01904 769300, 01904 763629, 07864 803861

This Privacy Policy is effective as of (Date). Thank you for trusting New Earswick Mobility with your personal information.